Privacy Policy

Formly is a trading name for the company Formly Ltd (“Formly”)

Protecting your private information is Formly priority.

Formly receive, collect and store any information you enter on our website or provide us in any other way. In addition, Formly collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. Formly may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Formly also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, Formly collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Formly collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which Formly or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

To help us provide certain aspects of our services we use our trusted key partners – in particular, we engage third parties:
Stripe - To manage and collect payments
First Promoter - To manage our Affiliate/Referral Programs

Formly may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement Formly may have with you. For these purposes Formly may contact you via email, telephone, text messages, and postal mail.

Like many websites, we use “cookie” technology to collect additional website usage data and to improve our Services. A cookie is a small data file that is transferred to your computer’s hard disk. Formly may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Security Measures

The security and integrity of your data is critically important and Formly follows industry best standards to keep your information safe. Our servers are based in the London (UK) and hosted by AWS.

Form submissions are secured using SSL from the submitters browser through to our servers. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Encrypted at Rest - Forms and submissions are stored in a database that is encrypted at rest.

Payment forms - Card details are not stored on our servers and all payments are completely managed through Stripe.

Employee Access Restriction - The only people who have access to your data is yourself, and selected Formly technical team members who are required to maintain systems and provide advanced technical customer support.

Regularly maintained systems - We regularly update the technology and systems we use to stay on top of the latest vulnerabilities.

GDPR

Formly is aware of its obligation to keep your data as safe as possible. Under the GDPR, it is each Client’s responsibility, as Data Controllers, to ensure they are satisfied that any personal and sensitive data is stored and processed securely. The following document is designed to support this decision, by providing information about security measures that Formly employs to reduce the risk of data breaches.

Formly uses AWS Servers hosted in London, United Kingdom. AWS Complies with all Industry Security Standards and offers a range of security features.

Formly maintains server software and security patches – either via AWS’s automated patching updates or through regular maintenance – to reduce the risk of malware or security breaches

If Formly staff need to access data either via the database or the web-application in order to diagnose or resolve a technical issue, they will seek the permission of the Client before doing so.

In the unlikely event of a data breach, Formly will inform Clients as soon as they are aware of it. Formly will work with the Client in order to identify and address any such data breach. The GDPR defines a data breach as: “Data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed”

You are responsible for protecting the privacy of any of your customer’s personal information that you input into the Forms and you acknowledge and agree that Formly shall have no liability for any claims made against You as a result of any claims by your customers or any third party related to the misuse of such personal information and you agree to indemnify and hold Formly harmless from any claims, costs, losses or damages arising from any claims by your customers or any third party related to the misuse of personal information. You may not use the Services to infringe the intellectual property rights of Formly, others, or to commit an unlawful activity.

Formly encourages you to review the privacy statements of websites you choose to link to from App so that you can understand how those websites collect, use and share your information. Formly is not responsible for the privacy statements or content of other websites.

If you would like to: access, correct, amend or delete any personal information Formly have about you, you are invited to contact us at support@getformly.com

Changes

Formly reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Formly make material changes to this policy, Formly will notify you here that it has been updated, so that you are aware of what information Formly collect, how Formly use it, and under what circumstances, if any, Formly use and/or disclose it.

This privacy policy was last updated on 8 February 2024